Helpdesk technician added to a local Administrators group
A-105600:00time on this alert, target 20 minutes
Back to queueAlert details
- Source
- SIEM Correlation
- Detection rule
- SIEM-PRIVESC-LOCAL-005
- Affected user
- a.brennan
- Affected host
- WKS-QA-11
- Source IP
- —
- First seen
- 2026-07-24T15:55:00Z
Why this fired, in plain English
An account was added to the local administrators group on one computer.
Suggested playbook
Privilege escalation
- 1. Establish scope: local group (4732) or domain group (4728)?
- 2. Check for an approved change ticket or helpdesk ticket covering the grant.
- 3. Check whether the rights were later removed (4733/4729) — clean-up suggests legitimate work.
- 4. Identify who performed the action and from which host and IP.
Raw log evidence
Exactly what the tools recorded — 3 events.
Guided hint: this line matters
ts=2026-07-24T15:54:02Z host=WKS-QA-11 EventID=4732 group="Administrators" member="northwind\\a.brennan" caller="northwind\\a.brennan" scope=local
4732 = added to a LOCAL group on one machine, which is much narrower than a domain group.
Guided hint: this line matters
ts=2026-07-24T15:50:11Z src="itsm" event=ticket_open ticket="INC-9921" summary="QA lab PC cannot install calibration driver" assignee="a.brennan" requester="t.alvarez"
There is a matching helpdesk ticket from the machine's own user asking for exactly this fix.
Guided hint: this line matters
ts=2026-07-24T16:12:30Z host=WKS-QA-11 EventID=4733 group="Administrators" member="northwind\\a.brennan" caller="northwind\\a.brennan"
4733 = removed from the group. The admin cleaned up after himself 18 minutes later.
Related events
The order things happened in.
15:50Z
Helpdesk ticket INC-9921 opened
15:54Z
Temporary local admin granted
16:12Z
Local admin rights removed
Enrichment lookups
Mock lookups. Run each one yourself — a real analyst never guesses what a lookup would have said. There is no "run everything" button on purpose.
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techniques
Your verdict
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