Your progress

0 of 31 alerts closed · 0% accuracy · — average triage

Accuracy over time

Close an alert to start the chart.

Skill breakdown

Phishing0/3 · —
Endpoint0/8 · —
Network0/6 · —
Identity0/9 · —
Cloud & data0/5 · —

Badges

First callClose your first alert
Noise filterCorrectly dismiss 3 false positives
Escalation instinctCorrectly escalate 3 real incidents
Ten downClose 10 alerts
Shift completeClose every alert in the shift
Sharp eye80% accuracy over 8+ alerts

Where to focus next

Close a few alerts and we'll point you at your weakest category.

Try A-1041: Credential phishing email reported by us…

Screen reader announcements

Tier One speaks status changes — alert verdicts, SLA timers, queue filters — through a live region. Turn the volume of that commentary down or off. Your choice is remembered on this device.

All updatesAlert status, every SLA milestone and queue summaries. Verdicts and SLA breaches interrupt.Polite onlySame updates, but nothing ever interrupts — everything waits its turn.Assertive verdictsSilence except verdict results and SLA breaches, announced immediately.OffNo automatic spoken updates at all.

What gets announced

Turn individual categories on or off without changing the mode above.

Alert status updatesWhether an alert is open or closed, and the verdict result when you commit one.SLA milestonesMinute-by-minute timer callouts and the breach warning past the target.Queue summariesHow many alerts are showing, the active sort and filters, and the top alert.

Your progress

Accuracy over time

Skill breakdown

Badges

Where to focus next

Accessibility settings